Refund & Privacy Policy


1 Year Hassle-Free Warranty

Locomotive Technology proudly offers a 1 Year Product Replacement Warranty. Any defects or other product issues, please email customer support with your name, address, and product so we can send a replacement right away. 

 

Refund policy

You can cancel an order until it has been processed in our warehouse. For payments made using a Credit Card, Debit Card, or Net Banking you will receive a refund in your Paypal/Amazon  account immediately after your order has been cancelled. If you have made your payment using a Credit Card, Debit Card or net banking and would like a refund to your source account, please get in touch with our customer support team by using the contact us section on the main menu.

 

Privacy policy

We are committed to ensuring that your privacy is protected. We do not collect personal information about you when you visit our website unless you volunteer to provide that information to us and then you can be assured that it will only be used in accordance with this privacy statement.

What we collect?

To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, Zip code, State, Country, Phone Number and Contact E-mail address.

Apart from this, our systems gather certain details about your computer’s internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come.We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.We respect your privacy.

Any information provided by you stays with us. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information, as well as specific order information. We collect personal information from you only if you provide it voluntarily. This is broadly how we handle the information we gather.

To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfillment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.

Links to Other Sites

Our website may contain links to other websites whose privacy policies may be different to ours. Visitors should consult the other sites' privacy policy, as we have no control over information that is submitted to, or collected by, these third parties. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting.